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Customized Visa® Gift Cards
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Frequently Asked Questions

How does the Visa Gift Card work? A Visa Gift Card can be used wherever Visa debit cards are accepted in the United States. Push "credit" at the point-of-sale terminal and sign the receipt. Because the Visa Gift Card does not come with a PIN, pushing "debit" will cause the Visa Gift Card to decline. Every time the Visa Gift Card is used, the purchase amount is deducted from the available balance until that balance reaches zero. Once the entire gift amount has been spent, the Visa Gift Card can no longer be used as a method of payment. The Visa Gift Card can be kept as a keepsake or be destroyed and discarded.

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How much does it cost?The partner program costs $750 to setup and $35 per month. You make $1 for each Visa Gift Card that is purchased from your branded site. The Visa Gift Card itself costs $5.95 each + shipping and handling.

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How long does it take to set up?It takes 2-6 weeks to set up depending on the queue and the level of customization.

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Is a Visa Gift Card reloadable?No, Visa Gift Cards are non-reloadable.

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How much value can be put on a Visa Gift Card?Card values range from $10 to $ 250.

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What if there are questions about a Visa Gift Card balance or transaction?It's easy to keep track of what's left on the Visa Gift Card. Enroll the Visa Gift Card online at www.GiftCardLab.com to view your balance or call Customer Service 24-hours a day using the phone number found on the back of the Visa Gift Card. The merchant cannot tell you how much money you have remaining on the Visa Gift Card. Knowing your balance before shopping will help assure that the Visa Gift Card is accepted.

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What type of training does GiftCardLab provide?There is no training necessary. The GiftCardLab customer support handles all inquiries and problems.

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Does the GiftCardLab program require special software?No, there is no software to purchase as GiftCardLab handles, maintenance, support etc.

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Can I have my logo on the Visa Gift Card? You can upload an image with your logo, but it will be accessible to everyone on GiftCardLab and there is no guarantee that users will choose that card design. You are offering a customized card, more than a branded card with the GiftCardLab program.

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What will my branded website look like? It will look the homepage of GiftCardLab with your logo and your color and your message in specific areas.

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How can a user communicate with GiftCardLab?Use the secure e-mail form at Contact Us. Email is the most efficient way to reach GiftCardLab.

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How do we enroll? For a full branded site please go to the “sign up now link” and follow the instructions. You can upload your image and give us links and colors.

For corporate gifts please use the “contact us” page or partner@GiftCardLab.com and tell us your company name, when you need them, how many you need and we will work with you.

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What Packaging does my Visa Gift Card come in?You can pick 5 different themed packaging Visa Gift Cards to send your Visa Gift Card in. This is offered at check out.

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» View FAQs for Your Members

To set-up an Agent Bank Custom Visa Gift Card program , email one our prepaid specialists today at partner@GiftCardLab.com or fill out the form on the "Contact Us" page.

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The GiftCardLab Agent Bank Customized Visa Gift Card program provides an easy and affordable solution to allow your customers to design their own Visa Gift Card.

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Customized Visa Gift Card

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Copyright© 2007 Card Lab, Inc. Visa Gift Card is issued by Silverton Bank, N.A.
pursuant to a license from Visa U.S.A. Inc. Silverton Bank, N.A.; Member FDIC.

Obtaining Your Card: The USA PATRIOT Act is a federal law that requires all financial institutions to obtain, verify, and record information that identifies each person who opens a Card Account. What this means for you: When you open a Card Account, we will ask for your name, address, date of birth, and other information that will allow us to reasonably identify you. We may also ask to see your driver's license or other identifying documents.

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